Keep your business up & running...for free.No committment | 3 month free trial
Tech Masters provides 3 months of free service with our Enterprise MSP Program. This includes remote and on-site assistance.
We are so sure that you will see the value of our service, we are willing to show you how good life can be when you don’t have to deal with tech problems.
Get 3 months of IT Services for FREE
Hiring an IT provider is a huge decision, and Tech Masters wants to make it as easy as possible for you. That’s why we are giving you 3 months of our Enterprise MSP program for free!
Tech Masters is the number one rated employee-owned IT company in the South Sound. With more than 20 years’ experience, we offer a range of services from remote support to onsite visits that will keep your business running smoothly. We’re also local pioneers of both cloud computing and virtualization. And with our 3-month Free Trial Offer, you can get started without any risk!
Get immediate IT support for your small business.
Tech Masters is here to make sure you’re not wasting time and money on IT issues. We offer a 3 month free trial of our Enterprise MSP program, which includes 12 hours remote, 4 hours on site per month for free – after that it’s billed at $180/hour. Get immediate remote IT support from the experts and have peace of mind that your small business is running smoothly.
For 3 months, we will monitor your software and hardware to make sure everything stays up and running smoothly.
Pro IT services at your fingertips
We’re here to help you with all of your IT needs! With Tech Masters, you don’t have to wait for a response. We are committed to having the same day onsite response during business hours.
What you get during your 3-Month Free Trial
We will provide:
- 3 months of free Tech Service under our Enterprise MSP Program.
- 12 hours remote, 4 hours on site per month, at no charge. You can request additional time requests (including after hours) for the standard rate of $180/hr.
- Remote and onsite monitoring and maintenance.
- Immediate remote support and same day onsite response (in most cases) during business hours.
Best way to use your free trial
What’s the best way to use your free 12 hours of remote support and 4 hours of on-site support? You can use our service to:
• Validate suspicious emails
• Fix slow running computers
• Get your wireless network working again
• Find out why your internet is down
• Fix printer issues
• Have software updates done for you
• Fix slow or inaccessible servers
These the most common ways our customers benefit from our monthly service. Your Tech Master will work with you to find the best way to use your 3-Month Free Trial.
We promise, there’s no catch to your free trial. But, we do have rules to make this trial fair so that you get the best experience possible.
- Minimum of 10 managed devices for a business to qualify.
- Only 1 free trial per month, new customers only, first come first serve.
- Company located within 10 miles of our Tacoma office.
- Same day (in most cases) onsite response during business hours. A single service call cannot exceed 2 hours. Need longer than 2 hours? You can schedule another service call.
That’s it. We don’t place any restrictions on how to use your free trial.
Frequently Asked Questions
What if we decide not to work with Tech Masters after the free trial ends?
Imagine never having to worry about your technology breaking down. Or never having to deal with lost billable hours because your network is down…again. Tech Masters helps put you back in control. You’re in the driver’s seat again.
But it’s on us to prove ourselves to you. If 3 months of our top of the line, enterprise-grade service isn’t enough to convince you that your business is better off working with us than without us, we will happily part ways.
Our procedures for customer separation are as quick and easy as our setup.
What if I already have tech support?
If you are worried about alerting your current tech support that you are looking for another provider, we got your back. We can step in without anyone knowing and show you what you’re currently missing.
If you have an in-house team and want additional support, we have systems and procedures in place to work with your current team and get you where you need to be.
Are you going to keep any of my passwords?
We only manage passwords that you want us to manage and if the trial ends and you decide not to be a customer, we will destroy all data concerning your business.
What if I need after-hours support?
The free trail doesn’t come with after-hours support, but you will have the option to purchase it.
What’s the best way to contact you with a problem?
We work with you the way you want! You can text, SMS, email, or phone us and we respond within 4 business hours but usually within 1 hour (and even faster if you call during business hours).
What if our company is 11+ miles away from your office?
In order to make sure we give you great service during your free trial, 10 miles from our Tacoma office is the max radius we can accommodate.
How do we keep working with Tech Masters after the free trial ends?
Nothing! We simply start billing you for our amazing services. If in the future you think we’ve slipped or aren’t giving it all we’ve got, our month-to-month contracts make it easy to discontinue service.
What’s the trick? What's your angle here?
We get it. You’re worried about this trial costing too much time, security, money, or that you’re being scammed on something they don’t quite understand.
The simple fact is that we want you to be a customer, to be successful with your technology so you get the best bang for what you’ve invested in. You don’t want a crappy mechanic working on your Lamborghini, you want to make sure everything is running well.
The best way to make sure this is a good fit for both us and your business is to try us out, see how we live out our values of prodigious service and constant, monthly value.
What are your business hours for onsite visits?
We will provide on-site support between 9 AM and 4 PM.
What if we need more than the 3 hours per week?
We can absolutely help you with more than 3 hours at our regular rate of $180/hr. It’s best practice to create a single point of contact for your free trial, so you don’t waste time on redundant requests and Googleable tech support questions.
What will my nephew do now?
You could give him the month off. He’s probably been working hard.
What if my tech is really old/outdated?
If we find any problems during our onboarding process that prevent us from doing the free trial, we will provide a detailed report with each areas of concern.
How does your free trial work?
First you need to qualify for the free trial and see if there’s an open slot.
Your business needs to have a minimum of 10 managed devices to qualify and there’s only 1 free trial per month, given out on a first come, first serve basis.
Once you qualify, a Tech Master will conduct a full technology assessment for your business to identify problem areas and ways to improve.
The assessment is our roadmap to which of our services you will need during your free trial.
3. Setup & Free Trial
After your assessment, we will start our setup process. We assign one of our Tech Masters to monitor your systems and be your point of contact. Typically you select a single point of contact for your business during the free trial to minimize redundant requests.
Don’t just take our word for it…
Why wait? Sign up for the 3-month Tech Masters Free Trial today.
It’s time to take control of your technology. Tech Masters will help you see the problems before they happen and help you fix what’s wrong (usually even before you know it’s a problem). Try us out for free for 3 months!
Don’t miss out. Only one free trial per month, for new customers only!
Fill out the form below, and we will call and schedule your assessment!
You deserve an IT provider that brings you the best solutions for your projects now and into the future. Tech Masters will customize solutions for your unique needs so you can focus on what you do best